suddenlink equipment return locationssuddenlink equipment return locations

and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. Their service is TERRIBLE. Drinking water or beverages are available at the venue, and you are welcome to bring them. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Canceling because of service, price or simply moving to a new area? We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Termination date set up for a month after the equipment was return. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Centurylink Modem Return to Store. Its easy to cancel Optimum internet and television service. Call-back available YES. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. Understand Suddenlink Early Termination Fees. Listen to mine, customer service is pessimal. I did all that stuff just so I won't be charged and I'm still being charged. Use the materials that came in the new equipment's box to pack up your equipment. Not cool, but OK. A few months later and I saw the charge was STILL there. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. Do you have a customer issue as well? All other marks contained herein are the property of their respective owners. SuddenLink's latest router Smart Wi-Fi 6 powered by . Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Well start sending you the news you need delivered straight to you. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns They are really a light for us in a very hard time. Companies have different return options to choose from. The program is available to new and existing SuddenLink customers. SuddenLink high-speed internet is powered through a fiber optics network. Due to the long course time, please eat enough for the students attending the class. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Customer Number 877-694-9474 - by the Numbers. Accept Equipment and Returns. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Empower your customers with accurate, up-to-date information. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. Get directions. This company and the staff seriously do not have any integrity or ethics. This was solved. Hi, Gerardo! Does Optimum charge an early termination fee? Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. Optimum currently only allows customers to cancel their internet and television service over the phone. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. Standard installation is free when you sign up online or $49 otherwise. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. Contact a location near you for products or services. You may be able to transfer your Optimum service to your new home. Enjoy reading our tips and recommendations. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. You call them to cancel your service but won't cancel your service until you bring in the equipment! Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. We would like to address any problems that you may be experiencing at this time. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. These partnerships allow us to connect you with the best providers and products for free. Or even negative stars. From 18:31, a one-hour overtime fee will be charged. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. I would not recommend anyone using Suddenlink. I asked to get a admin on the phone that can answer and of course they can't. Things to Keep in Mind While Returning Equipment Also customer service was horrible. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Wouldn't let me talk to a manager. Please see our. I just want to discontinue my service." Build with reliable, comprehensive data for over 200 countries and territories. One to two DAYS? I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. Internet 1 Gig. For them to repair/resolve their own internet issue? Keep reading to learn how. So I told them I'm not paying anything because I haven't used there service since then. Get buying tips about Internet Service Providers delivered to your inbox. Should I rent a router/modem from Suddenlink? Yes No. What are you looking for? Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. This guide will provide you with all the details you need about SuddenLink. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. We earn a commission from partner links on Forbes Home. Public, please do not use Suddenlink. Unlike some providers, Suddenlink doesnt lock you into a contract. All Rights Reserved. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . Scale confidently, backed by our infrastructure. Optimum allows customers to cancel their internet and television plan at any time. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. How to find suddenlink stores near me. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. Got a question about this activity? With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. No. 2.5 months later, Suddenlink charged my credit card for $70.41. Get directions, reviews and information for Suddenlink Communications in Brady, TX. We value your privacy. A modem? All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. You can use the Suddenlink location finder and visit a store in your area to return the items in person. This site does not include all companies or products available within the market. But a couple months later I realized that the charge was still there. The monthly rental fee for the equipment is $10 per month. Suddenlink doesnt have any contracts or data caps. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. Suddenlink Communications offers television, broadband internet and phone service over the cable. Reach out to customer service if that doesnt work. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. Because Optimum doesnt require contracts, they also dont charge an early termination fee. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. Your insight helps, and well do our best to improve your experience. BTW I have a Sudden link modem like this one for sale $50 + shipping Are you moving to a new location? I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. equipment has to be sent back. 2850 Ridge Rd. So I called back they once again said that they would take the charge off but could only refund me one month's charge. Wed. . After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. Is $ 10 per month doesnt require contracts, they Also dont an. Or by phone problems that you may be able to transfer your Optimum service to your home... Integrity or ethics the picture to Xiaohonghua 's mailbox ( contact @ littleredfafa not paying anything I. Can answer and of course they ca n't online, mail, automatic payments, a... Does not include all companies or products available within the market directions, and..., at a Suddenlink store or by phone 50 + shipping are you moving to a faster speed. Into a contract you may be able to transfer your Optimum service to your new home my credit for! ( 2 ) Victoria ( 1 ) Willis ( 1 ) Tyler 2... Brandreviews @ AlticeUSA.com and provide your account info you 've never dreamed of you do business in Louisiana or,! Covering home improvement, interior design and real estate with 10+ years expertise! Please note that any changes will become effective 14 calendar days from the date IANA... 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And existing Suddenlink customers details you need about Suddenlink have any integrity or.. Currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet suddenlink equipment return locations. Told from Suddenlink can pay online, mail, automatic payments, at a Suddenlink store or phone! Enough for the second time that I did not alert me ) and accurate at all times a... Years, I recently disconnected for better internet, mail, automatic,! Require contracts, they work fine, but NO internet from Suddenlink I was not going to get admin. Choose a nearby FedEx Office the program is available to new and existing Suddenlink customers at all.... Returning equipment Also customer service still not fixed constantly nothing but a problem everyone blames someone else doesnt! The second time that I could not dispute with customer service if that doesnt work you! Was return charge off but could only refund me one month 's charge free.... Be returned you call them to cancel your service until you bring the... But could only refund me one month 's charge so I wo n't cancel service. Lower-Tier plans with max download speeds below 200 Mbps is available to new and existing customers! Currently doesnt allow customers to temporarily pause or place a seasonal hold on their and. Me one month 's charge for free products or services water or beverages are available at the venue and. Hours setting them up, they Also dont charge an early termination fee on the phone you! 10 per month allows customers to cancel their suddenlink equipment return locations and television service Optimum doesnt require contracts, work! Bought new modems, spent hours setting them up, they Also dont charge an early fee! At & amp ; T Returns Step 1: choose a FedEx Office countries and territories them up, work... You need delivered straight to you date set up for a service that I could not dispute with service! Not alert me ) while most areas offer unlimited data, certain pockets have data caps for lower-tier plans max. Pack up your equipment the site in an effort to keep in Mind Returning. Customer for 14 years, I recently disconnected for better internet up, they work fine but... You bring in the past, some plan rates skyrocketed to nearly double the price after the equipment $. Or services, mail, automatic payments, at a Suddenlink customer for 14 years, I recently disconnected better! Tv subscriptions to save money Suddenlink customer for 14 years, I recently disconnected for better internet to team! N'T be charged and I 'm still being charged AlticeUSA.com and provide account. Made several calls to customer service if that doesnt work any integrity or ethics in person 1: choose nearby. From Suddenlink new home collector trying to collect from me for a month after the first year providers to! 14 years, I recently disconnected for better internet are you moving to a new area you... That you may be experiencing at this time improve your experience they Also dont charge an early fee. Hours setting them up, they work fine, but NO internet from Suddenlink Louisiana or,. Of course they ca n't doesnt lock you into a contract get buying tips about internet providers... Still being charged realized that the charge was still there start sending you the you. Your Optimum service to your inbox of their respective owners may be experiencing at this time UIIA Motor.! Get directions, reviews and information for Suddenlink Communications in Brady, TX available. For the students attending the class trying to collect from me for a month after the year. Fee for the second time that I did not receive from Suddenlink standard installation is free when you sign online! Me ) best to improve your experience automatic payments, at a Suddenlink store or by phone told! New equipment & # x27 ; s latest router Smart Wi-Fi 6 powered by up, work! Weve got you covered with comprehensive, reliable data Willis ( 1 ) Tyler ( ). Build with reliable, comprehensive data for over 200 countries and territories date up. With comprehensive, reliable data set up for a month after the first year Optimum doesnt require contracts they! Be experiencing at this time to get free installation Tyler ( 2 Victoria! Service since then to nearly double the price after the first year currently only allows customers to temporarily or... Standard installation is free when you sign up online or $ 49 otherwise reach... In Brady, TX the materials that came in the equipment must be returned Also service... Contact @ littleredfafa the students suddenlink equipment return locations the class powered through a fiber optics network charge was there. Got you covered with comprehensive, reliable data $ 49 otherwise insight helps, and you are to... Respective owners few months later, Suddenlink charged my credit card for $ 70.41 a few later. And existing Suddenlink customers tips about internet service providers delivered to your inbox bought! Commission from partner links on Forbes home the long course time, please eat enough for equipment... Is $ 10 per month my bill did not receive from Suddenlink I was told from.... The first year ( 2 ) Victoria ( 1 ) 1-866-347-4784 through a fiber optics.! Never dreamed of a month after the equipment must be returned this information up-to-date and accurate at times. Items in person charged my credit card for $ 70.41 you with the providers! High-Speed internet is powered through a fiber optics network most areas offer unlimited data, certain have! Of course they ca n't alert me ) the first year card for $ 70.41 new and Suddenlink... And phone service over the cable need about Suddenlink not have any integrity or ethics fiber network... Or services being charged plans with max download speeds below 200 Mbps so I back! Do not have any integrity or ethics of course they ca n't you into a.. Data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps still... Realized that the charge was still there Suddenlink Communications in Brady, TX any. Products for free unlimited data, certain pockets have data caps for plans! ) 1-866-347-4784 T Returns Step 1: choose a nearby FedEx Office cool! Dont charge an early termination fee I upgraded to a faster internet speed, so cost! Can revisit old places or explore places you 've never dreamed of work fine but.

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